Frequently asked questions about Gunbot

1- What is Gunbot?

Gunbot is a crypto trading bot, that is, it’s a software meant to automate crypto trading operations, so Gunbot will make trades for you following the trading strategy you want, and you don’t need to stay in front of the screen for hours monitoring the crypto markets.

2- What Exchanges does Gunbot support?

Gunbot works on Binance, Bittrex, Poloniex, Kraken, Cex.io, Cryptopia, Bitfinex and Gdax, and we are constantly adding new Exchanges. Next ones to be added are Kukoin and Bitmex. Nowadays, the most recommended Exchange is Binance, because it has the highest volume and the lowest fees.

3- When does Gunbot buy and sell?

Gunbot will make buy and sell operations according to the trading strategy you want, and it will trade with the coins you want. Gunbot includes several precoded trading strategies like: Emotionless, Stepgain, TSSL, Ichimoku, Bollinger Bands etc… You can also combine these strategies, for example, you can set Gunbot to buy using Bollinger Bands and sell using Stepgain. Gunbot will buy and sell when the conditions set are met.

4- What is the maximum number of pairs is Gunbot able to handle at the same time?

Gunbot is able to handle any number of pairs at the same time. You can add any number of pairs you want.

5- Is Gunbot easy to install and configure?

Yes, Gunbot installation is easy and it takes a few minutes for any user with basic computer skills. Also we have step by step tutorials and videos in order to make things easier. On the other hand, it’s very easy to make basic customization. For example, if you want to set Gunbot to sell only if the profit is at least 5% for each trade, you just need to set “GAIN” parameter to 5. There are many super easy parameters. Also advanced traders will be able to customize more advanced parameters that require more knowledge, for example, Stoch, Reversal trading, MFI, MACD etc…

6- How customizable is Gunbot?

Gunbot is fully customizable. For example, when using the strategy “GAIN”, you can set the parameter “BUY_LEVEL”. Ok, suppose we set BUY_LEVEL to 4. In this case, we are telling Gunbot to buy a coin if this condition is met: The price of the coin is, at least, 4% below lowest EMA. On the other hand, if we set the parameter “GAIN” to 5, we are telling Gunbot to sell when the price is, at least, 5% above bought price. There are a lot of parameters and indicators we can use in order to fully customize the trading style. For example, Gunbot allows to set stop limit to any % you want. We can also use indicators like RSI, Stoch, MACD, SMA, EMA, MFI and many others.

7- Which are the supported operating systems?

Gunbot works on Windows, Mac, Linux and ARM.

8- What payment methods does Gunbots.com accept?

Gunbots.com accepts payments through Bitcoin, Litecoin and Ethereum. If you don’t have Bitcoins and you want to get them, you can purchase them at Coinbase.

9- How do I activate my Gunbot license?

After purchasing Gunbot, you will get and email asking for your api key, Just login to your Exchange (Binance, Bittrex, Poloniex, Kraken, Cex.io, Cryptopia, Bitfinex or Gdax), go to “Settings” – “Api Keys” and create a new Api Key. Then just respond the email you got stating your Api key and your license will be activated.

10- How long does it take to activate my license?

We always try to activate licenses as soon as possible. Activation usually takes a few minutes, although it can take up to several hours in some cases.

11- What is the difference between Gunbot Lite and Gunbot Standard?

Gunbot Lite is a starter version that only allows to execute one trading strategy: Emotionless. On the other hand, Gunbot Standard is a full version and it has all the features and it allows to execute all the trading strategies.

12- Is it posible to upgrade from Gunbot Lite to higher versions?

Sure, if you have Gunbot Lite and you want to upgrade to higher Gunbot versions, you can send us an email to [email protected] and we will give you a coupon so you can get the upgrade just by paying the difference.

13- Is it posible to upgrade from Gunbot Standard to higher versions?

Yes. If you already have a Gunbot Standard license, you can get an extra Gunbot license with 50% discount or 3 extra Gunbot licenses highly discounted. Of course you can also upgrade to Gunbot Ultimate Edition.

14- Do I need to keep my computer turned on 24/7 in order to run Gunbot successfully?

Gunbot is a computer software, that is, it will work when the computer is turned on. If you want to trade 24/7, even when you are sleeping, Gunbot should be running 24/7. Some people don’t want to keep their computer turned on 24/7, and in these cases your best bet is to get a VPS, which is a cloud computer. The advantages of running Gunbot on a VPS are:

– Installation is super easy, same as the installation on a local computer.

– You don’t need to keep your computer turned on 24/7.

– VPS connections are very fast and stable, and the bot works very well under these conditions. It’s more efficient.

– You can connect to your VPS from any device (desktop computer, laptop, cell phone etc…)

15- What is the best VPS to run Gunbot?

Contabo VPS is the most recommended VPS to run Gunbot on. It’s a high quality VPS, fast and very stable, and Gunbot works great on it. In order to purchase Contabo VPS, follow these steps: Choose the first one in the list, the one whose name is “VPS 300”, Then go to “Operating System” and click “Options”. Ok, now choose “Windows Server” and that’s all. You can proceed with the payment now. The price is around 10 € / month, and you can get a cheaper price is you get several months instead of 1 month.
Other option is Router Hosting VPS. This one is a bit cheaper that Contavo, it costs around 10$ / month. In order to get it, Click on “View vps plans” and then click on “Windows vps plans”.  Now go to “Super Fast SSD Windows VPS” and pick the first one. The one with 2Gb ram and whose cost is 9.95$ / month. Now you have to choose the operating system, pick “Windows Server 2016” and in the field “Hostname” put whatever you want, for example your name. Now you can proceed with the payment.

16- Do I get support after the purchase?

Sure, after the purchase you will be added to our support Telegram group and we also offer support via email.

17- How do I get the highest quality support?

In the case you want the highest quality support, you can get Gunbot Ultimate Edition, or a lowest Gunbot version with Premium Support pack. If you do, you will get personalized support for installation and configuration, support via Teamviewer, access to our private Telegram group and more advantages.

18- How can I get new Gunbot versions?

We will provide you a link where you can download any Gunbot version. New Gunbot versions will be posted there after they are released. Once you get a license, you will be able to use any Gunbot version, no matter if it’s v6, v7, v9 etc… Also note that Gunbot licenses are lifetime, that is, you will get new versions for free forever.

19- How many computers can I install Gunbot on?

You can install Gunbot on any number of computers you want, but note that you can only run it on one computer at the same time for each Exchange. For example, suppose you have Gunbot Standard, which gives a license for 1 Exchange. In this case, you can install Gunbot on any number of computers you want, no matter if the OS is Linux, Windows or Mac, but you can run it on one of them at the same time. Other example, suppose you have Gunbot Pro, which gives licenses for 3 Exchanges. You can run the bot on 3 Exchanges at the same time on 1 computer, or you can run it on 3 different computers (1 Exchange on each computer).

20- I have zero trading knowledge. Can I use Gunbot?

Before start trading on crypto market, it’s important to understand that it’s a very volatile market and you need to understand what are you dealing with if you don’t want to risk your money. Despite a lot of Gunbot users are getting very good monthly profits, no one should start trading on crypto market without understanding the risk involved. Please, use common sense and don’t invest money you can’t affort to lose.

21- Does Gunbots.com give financial advice?

Gunbots.com sells software and gives support for installation, configuration and maintenance. We are not financial advisors. Any settings, tutorials, pair list or tips shared by any member of our community or by any member of Gunbots.com staff is for educational purposes.

22- What is the refund policy?

Due to the nature of digital products and services, no refunds are issued.

23- My question is not answered here. How can I contact you?

If you have any question or suggestion, you can get in touch with us in the following email address: [email protected]